Heritage Bank Center
Visiting Heritage Bank Center
Getting there & parking
Plenty of parking is available in the East Garage, Central Riverfront Garage and surrounding lots. Event parking starts at $6.00. Accessible parking is available in the East Garage.
Accessibility
Heritage Bank Center is handicap accessible. Seating is available at the Box Office and through Ticketmaster.
Entry & venue rules
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. No flash cameras or professional attachments are ever permitted. Video/Audio recording devices are not permitted. No laser pointers, food, or beverages may be brought into the arena. Smoking is not permitted inside the arena, however designated smoking areas are provided.
Children & age policy
There may be different age policies for certain events, however, children under age two generally do not need a ticket. Please refer to the specific event for age restrictions.
Box office
The Box Office is open for the public on sale of all events at the building as well as- Mon-Fri: 11:00am-3pm Sat-Sun: Open at 12:00 noon or two hours prior to the event start time on event days only. The Box Office will close at half time the last game of the day. The Box Office will close at intermission (or when the main act goes on stage for a concert). The Box Office is located on the Plaza Level at the west end of the building facing the Ohio River and Great American Ballpark. If entering at street level, take the elevator to the 4th floor.
Heritage Bank Center - (513) 421-4111
Will Call orders can be picked up on the night of the event only, after 5:00 pm or two hours prior to the event, unless special arrangements are made. Customers must have their order number, a picture ID, and the actual credit card used to place the order.
The Box Office accepts cash, MasterCard, Visa, Discover, and American Express. NO CHECKS.
Venue information published by the ticket provider. Policies change, so check before you travel.
Getting around
Nearest transit
- Taylor-Southgate & E Pete Rose W — 1 min walk · bus stop
- Broadway & E 2nd St — 2 min walk · bus stop
- Pete Rose Way & Mehring Way — 2 min walk · bus stop
- Public Landing — 2 min walk · station
- Pete Rose Way 537 — 4 min walk · bus stop
- Pete Rose Way & Pike Street — 4 min walk · bus stop
Parking nearby
- Public Landing — 1 min walk
- East Garage — 1 min walk
- Broadway Lot — 2 min walk
- Western and Southern Building — 3 min walk
- Car park — 4 min walk
- Great American Insurance Tower — 5 min walk
Eat & drink nearby
- Cincinnati Recreation Commission — 1 min walk · fast food
- LaRosa's Pizzeria — 4 min walk · fast food
- Montgomery Inn — 4 min walk · fast food
- Penn Station — 4 min walk · fast food
- Skyline Chili — 4 min walk · restaurant
- Corner Bistro — 5 min walk · restaurant
Surroundings from OpenStreetMap contributors, licensed under ODbL. Walking times are estimates.
Upcoming Events
Cyclones v. Fuel | Military Appreciation featuring Top Gun
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Vibes Hi-Fidelity Earplugs
Reusable concert earplugs that lower volume without muffling the music. Made for live music, Vibes let you hear every note clearly without feeling cut off from the moment. Each package includes: Virtu...
Cash Money & No Limit Tour
***ARTIST SUBJECT TO CHANGE. NO REFUNDS OR EXCHANGES. ALL SALES FINAL*** BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purse...
Cyclones v. Bison | Field Trip Day
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Nailers | Gravy Boat Giveaway
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Trans-Siberian Orchestra - The Ghosts Of Christmas Eve
Trans-siberian Orchestra Vubes Hi-fidelity Earplugs
Reusable concert earplugs that lower volume without muffling the music. Made for live music, Vibes let you hear every note clearly without feeling cut off from the moment. Each package includes: ? Vir...
Trans-siberian Orchestra Vibes Hi-fidelity Earplugs
Reusable concert earplugs that lower volume without muffling the music. Made for live music, Vibes let you hear every note clearly without feeling cut off from the moment. Each package includes: ? Vir...
Cyclones v. Bison | Thanksgiving Eve $2 Beer
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Wings | 513 Black Friday
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Ringling Bros. and Barnum & Bailey with Special Guest Bello Nock
The Circus is here! You are invited to the most next-level family fun party on the planet. The all-new Ringling Bros. and Barnum & Bailey® is a non-stop celebration of jaw-dropping acts, laugh-out-lou...
Leanne Morgan: THE TIME OF OUR LIVES TOUR
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Fuel | Nutcracker Giveaway Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Wings | Elf Matinee
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Fuel | $2 Beer - Ugly Christmas Sweater Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Nailers | National Lampoons Christmas Vacation Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cincinnati Clash: University of Cincinnati v Clemson University
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Limited Edition Rivals Replica Game Ball From Spalding®
THIS IS AN OPTIONAL UPGRADE. TICKET TO THE MAIN EVENT IS ALSO REQUIRED. How to Redeem Your Limited Edition Rivals Replica Game Ball from Spalding® Limited Edition Rivals Replica Game Ball from Spaldin...
MVP Court Pass (Check In By 1:30PM)
THIS IS AN OPTIONAL UPGRADE. TICKET TO THE MAIN EVENT IS ALSO REQUIRED. Get closer than courtside with the MVP Court Pass! Join the Fan Tunnel to welcome the Harlem Globetrotters to the floor, step in...
Ultimate Fan Pass: 30-min Exclusive On-court Access From 12:30pm-1pm
All-new Ultimate Fan Pass: Step onto the court early and get up-close with the players before the game even begins! THIS IS AN OPTIONAL UPGRADE. TICKET TO THE MAIN EVENT IS ALSO REQUIRED. During this ...
Harlem Globetrotters: Rivalry Tour Presented By Sprite
Have the Harlem Globetrotters finally met their match? The Washington Generals and new lineup of rivals step onto the court - hungry for a win, and out to prove it! The Harlem Globetrotters - the team...
MVP Court Pass (check In By 6:30pm)
THIS IS AN OPTIONAL UPGRADE. TICKET TO THE MAIN EVENT IS ALSO REQUIRED. Get closer than courtside with the MVP Court Pass! Join the Fan Tunnel to welcome the Harlem Globetrotters to the floor, step in...
Ultimate Fan Pass: 30-min Exclusive On-court Access From 5:30pm-6:00pm
All-new Ultimate Fan Pass: Step onto the court early and get up-close with the players before the game even begins! THIS IS AN OPTIONAL UPGRADE. TICKET TO THE MAIN EVENT IS ALSO REQUIRED. During this ...
Cyclones v. Wings | Marvel Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Knight Monsters | New Years Eve featuring Indoor Fireworks
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Knight Monsters | Throwback Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Fuel | Country Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Nailers | Bank Giveaway Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Nailers | Shrek Matinee
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Wings | Kids Eat Free Matinee
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Dancing with the Stars: Live! - 2027 Tour
Cyclones v. Wings | Twister Plush Giveaway Night
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Nailers | Cyclones Fight Cancer
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...
Cyclones v. Lions | $2 Beer + T-Shirt Giveaway
BAG POLICY Clear bags not exceeding 12x12x6 and clutches not exceeding 1x6x4 are permitted at Heritage Bank Center. Bags, purses, backpacks and totes that are not clear are not permitted. For further ...