Orpheum Theatre
Visiting Orpheum Theatre
Getting there & parking
Parking near the theatre is limited. Give yourself extra time before your event to find parking. There is no parkade attached to the Orpheum, but there is parking in the neighbourhood, at meters, and public parking lots. Metropolitan Towers at 930 Seymour Street is one option (the elevator closes at 10:30pm) or an open-air parking lot at 848 Seymour Street accessed via Seymour.
Accessibility
Accessible seating is available on the Orchestra and Dress Circle levels, one companion seat adjacent may be booked. There is an elevator from at the Smithe Entrance Dress Circle and Balcony Levels. Hearing assist units are available at the Coat Check. Patrons wanting to use either a VCT headset or neck-loop and receiver (for T-Coil equipped personal hearing aids, or cochlear implants) should request these in advance by emailing [email protected] See Accessibliity Page: https://vancouvercivictheatres.com/accessibility/#accessibility
Entry & venue rules
No smoking. No outside food & beverage. Any item that is deemed a safety hazard as identified by VCT Security staff may be prohibited on the day of the show. See VCT Code of Conduct on web site. https://vancouvercivictheatres.com/about-us/code-of-conduct/
Children & age policy
Vancouver Civic Theatres requires that all audience members, including children, must have a ticket. There are no exemptions to this policy regardless of the child's age. If you bring young children to a performance, please be respectful of other patrons by encouraging them to observe proper theatre etiquette such as sitting still and not talking during the performance. If children become restless during the performance, you may be asked to take them into the lobby. All children under the age of 13 must be accompanied by another patron 16 years of age or older.
Box office
Two hours before show time. Pick up Will Call until one hour before show.
N/A
Will Call at box office window inside lobby at Smithe and Seymour Streets. One hour before show time. Customers must present the actual credit card used to place the order and photo ID.
TM MOP
Venue information published by the ticket provider. Policies change, so check before you travel.