The Underground

Visiting The Underground

Getting there & parking

The NC Music Factory has a parking lot located across the street from the venue just past the AvidXchange building. They may charge parking fees. These fees may vary and are NOT venue fees.

Accessibility

The Fillmore + The Underground strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us before your visit. Our box office is open show day only, starting approximately two hours before doors open.

Entry & venue rules

Bags up to 12" x 6" x 12" are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. No laser pointers, weapons, or animals except service animals. Smoking is NOT permitted. Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. No re-entry allowed.

Children & age policy

Unless otherwise noted, most shows are all ages. Age restricted shows will be notated under 'More Info' when purchasing tickets on LiveNation.com. All patrons regardless of age must have a ticket to enter the facility. 18+ or 21+ shows will require a valid ID.

Box office

The box office at The Underground is open on-day-of-show only, approximately two hours before doors open. If you'd like to purchase tickets, please visit us at www.livenation.com.

Email: [email protected] Phone Number: (980) 266-6460

Located at the Box Office. Tickets can be picked up after they have been verified by Ticketmaster. All guests picking up a ticket from Will Call must present a valid form of photo ID. The name on the ID must match the name on the guest list or ticket request.

Visa, Mastercard, Discover, American Express

Venue information published by the ticket provider. Policies change, so check before you travel.

Getting around

Nearest transit

  • West 5th Street at North Irwin Avenue β€” 9 min walk Β· bus stop
  • West 5th Street at North Cedar Street β€” 10 min walk Β· bus stop
  • North Graham Street at West 6th Street β€” 12 min walk Β· bus stop
  • West 5th Street at North Graham Street β€” 12 min walk Β· bus stop
  • West 5th Street at Frazier Avenue β€” 12 min walk Β· bus stop
  • Statesville Ave & Oaklawn Ave β€” 13 min walk Β· bus stop

Parking nearby

  • Car park β€” 1 min walk
  • Lot 6 β€” 11 min walk
  • Gateway Village Parking β€” 11 min walk
  • City of Charlotte Parking β€” 11 min walk
  • Lot 11 β€” 12 min walk
  • Cedar Street Parking Deck β€” 12 min walk

Eat & drink nearby

  • Freshwaters Southern New Orleans β€” 10 min walk Β· restaurant
  • Bytes Cafe β€” 10 min walk Β· restaurant

Surroundings from OpenStreetMap contributors, licensed under ODbL. Walking times are estimates.

Upcoming Events

Josh Garrels with special guest Taylor Armstong
🎫 On Sale

Josh Garrels with special guest Taylor Armstong

Thu, Nov 12 β€’ 7:30 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicFolkIndie Folk
Yaelokre
🎫 On Sale

Yaelokre

Fri, Nov 13 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicFolkIndie Folk
Chat Pile - Who Loves The Sun Tour 2026
⏰ Sales end in 1 day

Chat Pile - Who Loves The Sun Tour 2026

Sat, Nov 14 β€’ 7:30 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicMetalNu-Metal
Giant Rooks
🎫 On Sale

Giant Rooks

Tue, Nov 17 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicPopElectro Pop
Miss May I
🎫 On Sale

Miss May I

Wed, Nov 18 β€’ 7:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages Welcome Doors: 6:00PM Show: 7:00PM Ticket prices will increase the day of the show. All dates, acts, and ti...

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MusicRockPop
DJ Raphi: HYPE TOUR USA 2.0
🎫 On Sale

DJ Raphi: HYPE TOUR USA 2.0

Thu, Nov 19 β€’ 6:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 5:00pm Show: 6:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicChildren's Music
Akeem Ali: The Texture Tour
🎫 On Sale

Akeem Ali: The Texture Tour

Fri, Nov 20 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicHip-Hop/RapTrap
bleood - Kill Your Idols Tour
🎫 On Sale

bleood - Kill Your Idols Tour

Sat, Nov 21 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicHip-Hop/RapTrap
INAYAH - Therapy Wasn't Enough North America Tour 2026

INAYAH - Therapy Wasn't Enough North America Tour 2026

Sun, Nov 22 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicHip-Hop/RapTrap
Pi'erre Bourne
🎫 On Sale

Pi'erre Bourne

Wed, Nov 25 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicHip-Hop/RapTrap
Noodah05
🎫 On Sale

Noodah05

Fri, Nov 27 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicHip-Hop/RapTrap
Hurricane Wisdom

Hurricane Wisdom

Sat, Nov 28 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicHip-Hop/RapTrap
Jordi
🎫 On Sale

Jordi

Sun, Dec 6 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicPopElectro Pop
U+Me+RNB - 21+
🎫 On Sale

U+Me+RNB - 21+

Fri, Dec 11 β€’ 10:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages 21+ Welcome Doors: 10:00pm Show: 10:00pm Ticket prices will increase the day of the show. All dates, acts, ...

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MusicR&B
Modern Alibi
🎫 On Sale

Modern Alibi

Sat, Dec 19 β€’ 7:30 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicRockAlternative Rock
House Party Rave (21+)
🎫 On Sale

House Party Rave (21+)

Thu, Dec 31 β€’ 9:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages 21+ Welcome Doors: 9:00pm Show: 9:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicDance/ElectronicAmapiano
DJ Meredith Marks - YOU. CAN. DANCE. Tour
🎫 On Sale

DJ Meredith Marks - YOU. CAN. DANCE. Tour

Sat, Jan 9 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicDance/ElectronicAmapiano
TesseracT
🎫 On Sale

TesseracT

Wed, Jan 13 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicMetalNu-Metal
The Womack Sisters
🎫 On Sale

The Womack Sisters

Wed, Jan 20 β€’ 8:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicR&BSoul
Club 90s - Glee Night (18+)
πŸ”’ Sales Ended

Club 90s - Glee Night (18+)

Sat, Jan 23 β€’ 9:00 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages 18+ Welcome Doors: 9:00PM Show: 9:00PM Ticket prices will increase the day of the show. All dates, acts, an...

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MusicPopElectro Pop
Caskets
🎫 On Sale

Caskets

Sat, Feb 6 β€’ 7:30 PM EST

The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...

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MusicMetalNu-Metal