The Underground
Visiting The Underground
Getting there & parking
The NC Music Factory has a parking lot located across the street from the venue just past the AvidXchange building. They may charge parking fees. These fees may vary and are NOT venue fees.
Accessibility
The Fillmore + The Underground strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us before your visit. Our box office is open show day only, starting approximately two hours before doors open.
Entry & venue rules
Bags up to 12" x 6" x 12" are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. No laser pointers, weapons, or animals except service animals. Smoking is NOT permitted. Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. No re-entry allowed.
Children & age policy
Unless otherwise noted, most shows are all ages. Age restricted shows will be notated under 'More Info' when purchasing tickets on LiveNation.com. All patrons regardless of age must have a ticket to enter the facility. 18+ or 21+ shows will require a valid ID.
Box office
The box office at The Underground is open on-day-of-show only, approximately two hours before doors open. If you'd like to purchase tickets, please visit us at www.livenation.com.
Email: [email protected] Phone Number: (980) 266-6460
Located at the Box Office. Tickets can be picked up after they have been verified by Ticketmaster. All guests picking up a ticket from Will Call must present a valid form of photo ID. The name on the ID must match the name on the guest list or ticket request.
Visa, Mastercard, Discover, American Express
Venue information published by the ticket provider. Policies change, so check before you travel.
Getting around
Nearest transit
- West 5th Street at North Irwin Avenue β 9 min walk Β· bus stop
- West 5th Street at North Cedar Street β 10 min walk Β· bus stop
- North Graham Street at West 6th Street β 12 min walk Β· bus stop
- West 5th Street at North Graham Street β 12 min walk Β· bus stop
- West 5th Street at Frazier Avenue β 12 min walk Β· bus stop
- Statesville Ave & Oaklawn Ave β 13 min walk Β· bus stop
Parking nearby
- Car park β 1 min walk
- Lot 6 β 11 min walk
- Gateway Village Parking β 11 min walk
- City of Charlotte Parking β 11 min walk
- Lot 11 β 12 min walk
- Cedar Street Parking Deck β 12 min walk
Eat & drink nearby
- Freshwaters Southern New Orleans β 10 min walk Β· restaurant
- Bytes Cafe β 10 min walk Β· restaurant
Surroundings from OpenStreetMap contributors, licensed under ODbL. Walking times are estimates.
Upcoming Events
Josh Garrels with special guest Taylor Armstong
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...

Yaelokre
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...
Chat Pile - Who Loves The Sun Tour 2026
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...
Giant Rooks
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

Miss May I
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages Welcome Doors: 6:00PM Show: 7:00PM Ticket prices will increase the day of the show. All dates, acts, and ti...
DJ Raphi: HYPE TOUR USA 2.0
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 5:00pm Show: 6:00pm Ticket prices will increase the day of the show. All dates, acts, an...
Akeem Ali: The Texture Tour
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...
bleood - Kill Your Idols Tour
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

INAYAH - Therapy Wasn't Enough North America Tour 2026
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

Pi'erre Bourne
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

Noodah05
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...
Hurricane Wisdom
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

Jordi
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...

U+Me+RNB - 21+
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages 21+ Welcome Doors: 10:00pm Show: 10:00pm Ticket prices will increase the day of the show. All dates, acts, ...

Modern Alibi
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...

House Party Rave (21+)
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages 21+ Welcome Doors: 9:00pm Show: 9:00pm Ticket prices will increase the day of the show. All dates, acts, an...

DJ Meredith Marks - YOU. CAN. DANCE. Tour
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...
TesseracT
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...
The Womack Sisters
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 7:00pm Show: 8:00pm Ticket prices will increase the day of the show. All dates, acts, an...
Club 90s - Glee Night (18+)
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. Ages 18+ Welcome Doors: 9:00PM Show: 9:00PM Ticket prices will increase the day of the show. All dates, acts, an...
Caskets
The Underground Is A General Admission Standing Room Only Venue Unless Otherwise Noted. All Ages Welcome Doors: 6:30pm Show: 7:30pm Ticket prices will increase the day of the show. All dates, acts, an...